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elite99 Privacy Policy For Your Account

The elite99 Privacy Policy explains how we collect, use and protect the account, wallet and device data connected with your access.

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PRIVACY HELP

Get Help With Your Privacy Request

A clear contact path helps you ask about your Privacy Policy rights without sending sensitive data to the wrong place. Start from your signed-in account help path and describe whether you need a copy, correction, deletion request or explanation of a wallet record. We may ask you to confirm account ownership before changing data, and we keep the request connected to the relevant account record.

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Account help path

Use the account help route when you need to ask how your phone number, verification result or sign-in record is used. We can point you to the relevant Privacy Policy section and request the minimum account detail needed to locate your record.

Wallet record query

If a DANA, OVO, GoPay or QRIS receipt appears in your account history, contact us through the same support route with its reference and date. We use those details to match the payment record without asking for your wallet password or private security code.

Policy change request

For a correction, access copy or deletion request, tell us which account detail needs attention and how we can confirm ownership. We explain any legal reason for keeping a record and apply the request where local law permits.

DATA CONTROL

What We Do With Your Account Data

Privacy choices work better when each data step has a clear reason. We separate account protection, payment tracing and service operation so you can understand why a record exists.

Account data

We use your account details to create your profile, confirm requested changes and help you recover access. Phone verification can be required before account access or a sensitive update, so we can distinguish your request from an unauthorised attempt.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match a cashier action with its account status. We use the reference, amount and time needed for reconciliation, rather than requesting your wallet password.

Device sessions

When you move from a mobile login to the lobby, we may record device and session signals used to protect the account. These signals help us identify unusual access and can support a request to end an unfamiliar session.

Cookies

Cookies and similar browser storage can keep your session working, remember selected settings and help us understand whether a page request completed. Your browser controls can remove them, although some account functions may then require another sign-in.

Retention period

We retain account and payment records only for the operational, security or legal reasons described in the Privacy Policy. When a record no longer needs to be kept, we remove it or separate it from direct account identification where practical.

Your request

You can ask about access, correction, deletion or the purpose of a data use through the account help path. We confirm ownership first, explain any restriction that depends on local law and record the outcome of your request.

Privacy Policy Questions Answered

These Privacy Policy answers address the account and payment questions you are most likely to have before opening or using an elite99 account. If your request concerns a specific record, include its date or reference through the account help path so we can direct it correctly.

The elite99 Privacy Policy covers account details, phone verification, device sessions, cookies, payment references and support requests. It explains why we use each category, how we protect it, how long records may remain and how you can request access or a correction.

Phone verification helps us confirm that an account change or access request comes from you. We may use the result to protect sign-in and account recovery. The Privacy Policy explains this purpose and the related handling, with some requirements depending on local law.

Yes. The Privacy Policy includes references linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. We use payment references and status details to reconcile an account action, while you should never send a wallet password or private security code.

Open the signed-in account help path and ask for an account data copy. Tell us which profile or payment record you mean, then complete ownership checks if requested. We explain the response timing and any limits that depend on local law.

You can request a correction when a profile detail, contact record or account status appears wrong. Use the account help path and identify the field that needs attention. We check ownership, update the record where appropriate and tell you if a restriction applies.

Send a deletion request through account help and specify the data you want removed. We first confirm ownership, then check whether a security, payment or legal reason requires retention. The Privacy Policy explains the result and any exception that depends on local law.

We may use cookies to keep your sign-in session active, remember settings and confirm that account pages load correctly. You can manage or clear cookies through your browser. Removing them may end a session or require you to sign in again on that device.

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